Water view getaway loft

Reviews

• Reviewer: Kathie

  Comments: A welcome surprise when we walked into the apartment. It felt better than the photos. Located in a very historic and walkable area. Lots of buzz & shops. Milo was an incredible host and made sure we were happy at every turn. We had to switch apartments due to a plumbing accident. Milo walked us through every step to upgrade us to another place which we equally loved. Great hospitality.

• Reviewer: Rob

  Comments: The host canceled this reservation 9 days before arrival. This is an automated posting.

• Reviewer: Marshall

  Comments: Milo had great communication, his place was very nice. The only problem was as we arrived the guest ahead of us broke the shower. He gave us a very small partial refund, but we were forced to shower in a public area. The shower had no water pressure and mold everywhere. Although this might not have been his fault, we thought the issue should have been resolved during our stay since we complied with everything he needed and gave him all the information on the shower in a prompt fashion.

• Reviewer: Ayda

  Comments: The shower in the unit prior to be entering the unit. The host (Milo) notified me prior to my arrival of this and stated that it would be fixed by the next day. He instructed me to bathe myself with hot water. The next day he brought 2 buckets to bathe with and messaged me to state that the plumber has ordered the part and it should be arriving within the next few days and the shower should be fixed by the weekend (I had booked a 2week stay and for one week I would be without a shower). I was not ok with this arrangement and requested a different possible resolution. He then directed me to go to the roof, access the swimming pool take a shower there and then come back to the unit. I informed the host that this was not ok to which he replied "well there is working bath and hot water so what's the issue". I politely requested to be relocated if he had another unit or simply a refund of my money so I could find another unit. Milo did not agree that this was a good idea and took it up on himself to threaten me that his ad never stated that he had a shower and that if I left the unit I would be cancelling my stay and there wouldn't be a refund. Long story short after many hours of attempting to politely reason with Milo I finally contacted Airbnb support and requested their assistance. They also agreed that this was not a good condition for anyone to remain in (no shower and bathing with buckets) and assisted in obtaining my full refund. The host was NOT a nice person nor was he polite or understanding or even cared about the request or the well being of the guest or the condition which he was leaving me in by asking me to bathe with buckets. He did not care about having misinformed his guest and only wanted the money from the booking. I've booked with many individuals using Airbnb however never experienced anything of this caliber. Good luck to you all who book with him

• Reviewer: Chinmay

  Comments: Go place to stay

• Reviewer: Lauri

  Comments: Book this apartment!!!! We loved this beautiful home for many reasons-location-it is steps away from the basilica, great restaurants and all the old town action. Downtown Montreal is very close, so it is easy to walk everywhere. The house was very clean, the bed was roomy and comfortable, the shower and large soaking tub were great and Milo is the best host ever!!! He even sent me an encouraging email when he found out about my illness. Above and beyond!!! Thanks, Milo, for the coffee assortment and the tea. We had an awesome time, stay here!!!